Returns & Exchanges
At Oktober Can Seamers, we stand by the quality of our equipment and offer a 30-day return window for unused products in their original packaging to ensure your canning operations remain seamless. Please note that custom-configured items may be subject to a restocking fee or specific return conditions.
Initiate a Return Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Securely Package Your Item
Place the seamer or accessories in their original heavy-duty packaging, ensuring all internal padding is secure to prevent damage during transit.
Ship to Our Facility
Affix the provided shipping label and drop off the package at an authorized carrier location; we recommend utilizing tracking for all high-value equipment.
Inspection and Refund
Once our technicians verify the unit's condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing